Frequently Asked Questions
Bamboo fabric is naturally soft, breathable, and kind to the skin. It helps regulate body temperature, keeps moisture away from your skin, and resists odors. This makes it perfect for everyday essentials like socks, T-shirts, and underwear.
Yes, bamboo clothing is built to last. Although it feels soft like silk, it’s surprisingly strong. With proper care, our bamboo garments keep their shape and color, even after frequent washing.
Absolutely. Bamboo is naturally hypoallergenic and doesn’t contain harsh fibers or chemicals. It’s a gentle choice for people with sensitive skin, allergies, or conditions like eczema.
Bamboo grows quickly, uses little water, and doesn’t require pesticides. It’s one of the most sustainable raw materials available. Plus, we work with partners who follow responsible production practices.
Yes. All of our bamboo fabrics are tested for safety and certified free from harmful substances. We also work with certified manufacturers who meet strict environmental and ethical standards.
Our products fit true to size, and we offer a detailed size chart for each item. If you’re in between sizes or unsure, we recommend choosing the larger size for a more relaxed fit. Still not sure? You’re always welcome to exchange.
Yes! We offer easy returns and exchanges within 14 days of receiving your order. Just make sure the item is unworn and in original condition. We want you to be completely happy with your fit.
Wash your bamboo garments in cold or warm water on a gentle cycle. Avoid bleach or fabric softener. Let them air dry if possible, or use a low heat setting in the dryer. With the right care, your bamboo basics will stay soft and fresh for a long time.
Orders are usually shipped within 1 business day. Delivery typically takes 1–3 business days depending on your location. You’ll receive tracking details once your order is on the way.
We offer a 14-day return policy on all items. If you’re not satisfied, you can return the item for a refund or exchange. It’s quick, simple, and designed to make sure you’re happy with every purchase.